Rakuen (ykhkd) wrote in rakuenfashion,

Order Information


Dress Category 1Dress Category 2 |  Special Offers & Auction Accessories Feedback 

Payment Policies & Info: 

Payment Policies & Info:
We accept PayPal, credit cards and money orders. The PayPal payment is expected within 5 business days from the purchase day. For money orders, the payment is expected within 10 business days. Please
contact Rakuen for further payment instructions. Also, please ensure that the order info, the name of the receiver and the shipping address for your delivery is correct and complete. Customers are responsible for any additional shipping cost or loss if the information they provided was incorrect.

Shipping within the USA for in-stock items, will normally take 2 to 3 business days by USPS Priority Mail (excluding holidays and weekends). Please allow up to 10 days for delivery, in case of inclement weather. Please notify us if you still have not received your package within 15 days after your order has been placed. Extra shipping cost will apply for Express Mail services. Shipping insurance is optional.

Domestic Shipping and Handling Cost (anywhere within the USA):
(calculated during checkout based on purchase amount)

Shipping Cost Within the USA

Calculate the International Shipping Cost and Estimated Delivery Time

Domestic Shipping Insurance Rates (Optional)
(protect your mail against loss or damage with insurance)
Fee . . . . . . . . . . Insurance Coverage
$1.70 ................ $0.01 to $50
$2.15 ................ $50.01 to $100
$2.60 ................ $100.01 to $200
$4.60 ................ $200.01 to $300
$5.55 ................ $300.01 to $400
$6.50 ................ $400.01 to $500
$7.45 ................ $500.01 to $600
$7.45 plus $0.95 per $100 or fraction thereof over $600 to $5,000.

Although insurance and delivery confirmation are optional, we suggest our customers purchase insurance to against lost or damage. Rakuen will not be held responsible for any uninsured packages. (please visit www.usps.com for the insurance rate & extra services)

For any other inquiries relating to price, available products, custom designs, wholesale or group orders, international shipping, customs treatment of merchandise, etc, please email us at rakuenfashion@yahoo.com

NOTE: All prices include the item, a headdress and petticoat

Return Policy:
All sales are final once the customer has paid for the item. An item can only be exchanged within 14 days from the day of purchase if it was seriously misrepresented. No additional discount will be offered for any exchange items. All clearance items, custom made items or items that have been worn or damaged cannot be returned or exchanged. Please
contact us for an exchange form and enclose the form with the return package. We do not exchange items without the exchange form. All items must be returned in their original condition. The customer is responsible for the return shipping cost. Please notify us of the tracking number as soon as you ship out the item. Rakuen does not take any responsibility for uninsured packages that may be damaged or lost during shipping. We always recommend that our customers purchase insurance or use the delivery confirmation service for their items.

If you have any question, please email us at rakuenfashion@yahoo.com. Thank you very much.

Our website: www.rakuenfashion.com
eBay store: Rakuen Fashion

Instock Items: Lolita Category 1  | Lolita Category 2  Accessories  | Special Offers &  Auction

Size Chart:

* For plus size or costum orders, price upon application
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